Privacy Policy
Last updated: December 15, 2024
1. Introduction
Baityshum ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our website and services to discover music events, local artists, and cultural experiences in Kyrgyzstan.
This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
2. Data Controller Information
Company: Baityshum
Address:56 Chuy Avenue, Bishkek, 720001, Kyrgyzstan
Phone:+996 312 45 67 89
Email:[email protected]
3. Information We Collect
3.1 Personal Information
- Name and contact details when you register or contact us
- Email address for newsletters and event notifications
- Location data to show relevant local events and artists
- Profile information and preferences for personalized recommendations
- Communication records when you contact our support team
3.2 Technical Information
- IP address and device information
- Browser type and version
- Operating system and device identifiers
- Website usage data and navigation patterns
- Cookies and similar tracking technologies
4. How We Use Your Information
We process your personal data for the following purposes:
- Service Provision:To provide access to music events, artist information, and cultural experiences
- Personalization:To recommend relevant events and artists based on your preferences
- Communication:To send newsletters, event updates, and respond to your inquiries
- Analytics:To improve our website performance and user experience
- Legal Compliance:To comply with applicable laws and regulations
- Security:To protect our services and prevent unauthorized access
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
5.1 Types of Cookies
Essential Cookies
Required for basic website functionality and security
Analytics Cookies
Help us understand how visitors interact with our website
Preference Cookies
Remember your settings and personalize your experience
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness
You can manage your cookie preferences through your browser settings or our cookie consent banner.
6. Third-Party Analytics
We use third-party analytics services to understand website usage and improve our services:
- Google Analytics:Tracks website traffic and user behavior patterns
- Social Media Analytics:Measures engagement on our social media platforms
- Event Tracking:Monitors event page views and ticket interest
These services may collect information about your online activities across different websites. You can opt-out of analytics tracking through your browser settings or by using opt-out tools provided by these services.
7. Your Rights Under GDPR
As a data subject, you have the following rights:
Right of Access
Request copies of your personal data
Right to Rectification
Request correction of inaccurate data
Right to Erasure
Request deletion of your personal data
Right to Restrict Processing
Limit how we use your data
Right to Data Portability
Receive your data in a portable format
Right to Object
Object to certain types of processing
To exercise any of these rights, please contact us using the information provided in this policy.
8. Data Sharing and Transfers
We may share your information with:
- Event Organizers:When you express interest in their events
- Artists and Venues:For promotional purposes with your consent
- Service Providers:Third parties who help us operate our website
- Legal Authorities:When required by law or to protect our rights
When transferring data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your information.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Staff training on data protection practices
- Incident response procedures for data breaches
10. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Account Data:Until you delete your account or request erasure
- Communication Records:Up to 3 years for customer service purposes
- Analytics Data:Anonymized after 26 months
- Legal Requirements:As required by applicable laws
11. Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
13. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
We will respond to your inquiry within 30 days as required by GDPR.
This Privacy Policy is effective as of December 15, 2024